Policies & Forms

Cancellation Policy

Cancellations, and swapping Classes

You can cancel out of a class online up to 6 hours before your class. You then have 3 weeks to make up that class, If you do not make up the class it will expire.

You need to cancel and reschedule classes yourself

You can request to ‘Suspend’ your account, we will suspend for a total of 4 weeks per year. Please email Tarsh a request at least two weeks prior if possible so she can cancel you out of classes allowing others to schedule into your spot.

If you want to change your contract or change sessions permanently, please email Tarsh and she can make these changes for you.

Liability Waiver

 Acknowledgement of Risks, Injury and Obligations

 I acknowledge it’s the clients responsibility to inform the business/trainer of any medical condition prior to the beginning of any exercise session and will continue to inform the business/trainer of any changes.

I acknowledge that the activities I am to undertake have potential dangers and by participating in them I am exposed to certain risks. I acknowledge and understand that whilst participating in any such activities:

I may be injured, physically, mentally, or may die.
Any physical conditions I may have, of which I may or may not be aware, of which I may or may not have disclosed to the centre or its staff, may be aggravated or worsened by my participation.
My personal property may be lost or damaged.
Other persons participating in such activities may cause me injury or may damage my property.
I may cause injury to other persons or damage their property.
The conditions in which activities are conducted may vary without warning.
I may be injured or die or suffer damage to my property as a result of the negligence or breach of contract of the fitness centre operator, its servants or agents.
There may be no or inadequate facilities for treatment or transport of me if I am injured.

I assume the risk of, and the responsibility for any injury, illness death or property resulting from my participation in any activities.

Release and Indemnity to the Fitness Centre Operator

In consideration of the acceptance of my payment (or guest status) for participating in any activity (and except to the extent that the centre may be precluded by statute) I agree to release and indemnify the Fitness Centre operator and staff as follows:
I participate in the activities at my sole risk and responsibility.
I release, indemnify and hold harmless the Fitness Centre operator, its servants and agents, from and against all and any actions or claims which may be made by me or on my behalf or by other parties for or in respect of arising out of any injury, loss, damage or death caused to me or my property whether by negligence, breach of contract or in any way whatsoever.

I also agree that in the event that I am injured or my property is lost or damaged, I will bring no claim, legal or otherwise, against the Fitness Centre operator or its servants and agents, in respect of that injury, loss or damage.

Before purchasing a class, contract or weekly trial, I have read and understand it and know how it affects my legal rights.